Frequently asked

What payment methods do you accept?

We accept all forms of credit cards, Apple Pay, Google Pay, and PayPal.

Can I change or cancel my order after it's been placed?

Your order may be canceled up until your order has shipped. After your order has been shipped your order cannot be canceled and all items are nonrefundable.

What are your shipping options, costs, and delivery times?

All orders take between 3-7 business days to process based on item availability. All pre-orders will ship by the specified date. Customers have the option to choose which type of delivery service upon checkout. Delivery times are based upon the carrier's terms and dates.

What is your return and exchange policy?

At this time we cannot offer refunds or exchanges on our products. If your product was damaged during delivery, customers should report damages to the carrier and send send us a message at : info@machehaiti.com

Do you offer discounts or promotions?

We offer occasional discounts and promotions. Please visit our homepage for any new offers and incentives.